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Reservation Reminders for Restaurants
With reservation reminders, your restaurant can drastically reduce no-shows. What your guests perceive as pleasant service maximises your restaurant’s revenue.
Reservation reminders take the pressure off your team and help your guests
The success of your restaurant also depends on the service.
Automatic reservation confirmations and reminders reliably inform guests, reduce telephone enquiries and relieve your team.
This leaves more time for guest service – and that increases turnover.
Automated service emails and text messages
make your work easier – day after day
Additional service for your guests
Automatically sent email and SMS notifications keep your guests well informed about the status of their reservations at all times.
There is no additional work for you. On the contrary: telephone enquiries actually decrease, saving you time in your daily business!
Never miss another booking or order
With resmio, you can set which notifications each user in your team receives.
This allows you to specify, for example, that only you and other restaurant managers receive a weekly evaluation of your restaurant’s key figures.
Or notifications about new reservations, orders, waiting list entries and much more!
Sending reservation notifications for restaurants
Customise guest emails for the restaurant
Every restaurant is different. That’s why you can easily customise your guest emails to suit your restaurant: from the welcome text to the contact details, there are lots of options available to you.
You can even add a link to your menu or a specific offer. This allows you to enhance the service for your guests even before they visit.
Reach your guests even more effectively with SMS!
Statistically, 95% of SMS notifications are opened within the first minute.
This makes short messages even more effective than emails. With resmio, you can send info SMS messages to your guests and any member of your team.
Downtime is significantly reduced and your restaurant’s utilisation is noticeably improved.
Frequently asked questions and answers about restaurant reservation confirmations
As soon as an online reservation is received, resmio automatically sends a reservation notification by email and SMS to you (and any employees) as well as the guest.
The notification contains all important reservation details, including date, time, group size and contact details for your restaurant. This ensures that everyone stays informed.
24 hours before the reservation begins, we also send a reminder to ensure that the guest attends the appointment.
By default, all guests receive a reservation confirmation.
However, resmio also allows you to specify that incoming reservation requests are only converted into binding reservations after individual confirmation. In this case, the guest receives two email notifications:
- Confirmation of receipt (reservation still needs to be confirmed)
- Reservation confirmation via acceptance or cancellation by the restaurant operator
The main advantage of reservation notifications for restaurant operators is that they reduce the workload and save time.
Your team no longer has to make tedious phone calls to guests to confirm bookings. At the same time, automated reminders drastically reduce no-shows because guests remember their reservations or cancel them in good time.
Yes, resmio allows you to customise the content of almost any email notification, e.g. add a personal greeting or reservation details.
We offer three options that you can activate in your resmio account:
- SMS notifications for waiters (information about reservation processes and orders received)
- SMS confirmations for guests (reservation and order confirmations)
- SMS reminders for guests (notifications sent one day before the reservation date).
We use a fair pay-per-use model. This means that with resmio, you only pay for SMS messages that are actually sent, giving you full control over your costs.
We charge €0.09 per SMS. At the end of each calendar month, the SMS messages sent are billed. You can limit your monthly expenditure for SMS notifications to a specific amount that you set yourself.
Reduce no-shows and ease the burden on your team with reservation notifications
