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Is resmio suitable for your restaurant?
Yes! Especially if you have not yet worked with a digital reservation system.
However, this requires your involvement: your reservation times and capacities should be optimally configured, and the widget should be clearly visible on your homepage.
We will be happy to advise and support you with the setup, free of charge of course!
In resmio, all table reservations from all sources come together centrally with the current reservation status.
This means that all employees with access stay up-to-date. Reservation management is accelerated, and time and error rates are significantly reduced.
As a result, the daily work routine becomes easier for everyone involved without the need for lengthy training!
You will get the most out of resmio if you also enter spontaneous walk-ins and bookings made via email, phone, and other channels into your digital reservation book.
Based on experience, running a traditional paper reservation book in parallel is prone to errors and ultimately costs you and your employees more time than it saves.
We are software developers and provide you with our reservation and management solution specifically developed for the gastronomy industry. Learn more about our mission here.
The reservations and guest data obtained via resmio are your “property”; we do not earn money from them. This is the core difference from platforms that monetize your data.
If you terminate the contractual relationship with a platform operator, you usually also lose access to the data. The following question is therefore, would you pass your regular guests on to third parties?
Yes, we have proven, effective services to actively reduce no-shows in the restaurant.
A selection:
- You can request a deposit for the reservation (on demand or immediately)
- Automatically sent e-mail and SMS reminders ensure that guests actually keep their booking
- Repeat no-shows can be blocked for future online reservations.
To put it briefly, in two ways:
1. New customer acquisition
2. Customer loyalty
For new customer acquisition, we help you, among other things, with automatically sent feedback e-mails that forward guests to your Google Business profile for a review. More and regular reviews make your restaurant more attractive to new potential customers.
For customer loyalty, our integrated e-mail newsletter software is particularly suitable, with which you can specifically reactivate your regular guests for a return visit. The tool is linked with other functions (reservations, menu, vouchers, tickets) from resmio and makes it easy for you to send tailored offers!
In principle, no separate website is required to accept online reservations. However, an attractive homepage actively contributes to new customer acquisition.
Yes, our reservation system is generally compatible with other sectors as well. Our customers include clubs as well as co-working spaces, ceramics and painting studios that offer courses via resmio.
resmio Prices and Plans
resmio is basically free. In addition to the free BASIC plan, we offer PREMIUM and ULTIMATE, two other paid packages with many features that significantly upgrade your reservation and guest management as well as online marketing.
Learn more about our rates on our subpage.
Yes, there is! After registration, you start in the ULTIMATE plan and have access to almost all of resmio’s features and services.
The free trial lasts 30 days. This allows you enough time to familiarize yourself with resmio.
Of course! The trial phase ends automatically after 30 days. You do not have to provide any payment details and therefore carry no risk.
After the 30 days have expired, your account will be downgraded to the BASIC plan. You will lose access to some features, but you can still use resmio for reservations without any costs or obligations.
Your account will be downgraded to the free BASIC plan. This entails restrictions in the scope of services. You can switch to the PREMIUM or ULTIMATE plan during and after the trial phase.
The minimum term for the paid PREMIUM and ULTIMATE plans is 12 months. If you opt for annual payment, we grant you a discount on the total invoice amount.
Payments are made either via electronic direct debit or a stored credit card. We will debit due amounts using your chosen payment method in your resmio account. You can also find all invoices there.
No, because we are fair! We do not work with hidden costs – and therefore do not charge any fees for referred reservations / guests. You save real money!
Getting started with resmio
After free registration, you can start using resmio immediately and try out all features for 30 days at your leisure.
We will contact you during the trial using the contact details provided to support you with the setup and answer any questions.
New to resmio? Welcome! We recommend that you first add your reservation times and capacities in the settings. You should then integrate the reservation widget and, if necessary, your digital menu on your website and other online channels (Facebook, Instagram, Google Business).
Take a look at our detailed step-by-step guide!
If you have questions, no problem! You can contact us during business hours by e-mail, phone or via live chat.
In the help section, we have also prepared many guides with tips and tricks. For background knowledge on digitization and the restaurant industry, take a look at our online blog, “Spoon & Bytes”.
Yes, that is possible! When switching providers, you can import your reservation and guest data into resmio. To do this, the data must be provided in a suitable spreadsheet format.
Further details can be found under the following links:
resmio and GDPR
Yes, because the protection of your data is our highest priority. We have therefore taken technical and organizational measures in accordance with strict data protection principles. For example, personal guest data is automatically removed from your reservation system at regular intervals after the purpose-related storage period has expired.
Integrated widgets do not load any unnecessary cookies. At the same time, we have prepared help and sample texts for our customers’ privacy policies. Detailed information on data processing and data protection at resmio can be found on the linked subpage.
Do you want to exercise your right to “deletion of data”? Our friendly support team will be happy to check your application. Please e-mail us with details of your account to support@resmio.com.
We will get back to you in accordance with the data protection deadlines.
Try the table reservation system for restaurants for free!
