Restaurant Feedback Manager Software
Reviews are decisive when choosing a restaurant. Encourage your guests to review your venue and share their experiences regarding service and quality.
Get more restaurant reviews with your Guest Feedback Manager!
If guest reviews are missing or negative, your restaurant will suffer from a decline in guests and thus revenue in the long term.
To help you with the time-consuming task of asking for recommendations, we have developed the Guest Feedback Manager.
resmio automates the process of obtaining guest reviews online and allows you to manage the publication of feedback yourself via our in-house feedback tool.
better capacity utilization at peak times
higher online visibility in Google
More stars, less effort –
via resmio, for Google
Your guest feedback always under control
Once you have activated guest reviews via resmio, they automatically receive a feedback email after their restaurant visit. Via a link in the email, your guests can directly rate the dining experience and also leave a comment.
Automatically collect Google reviews
The Google profile is often the first point of contact for guests. Few or negative reviews often deter them.
This is where we come in: resmio automatically sends guests an email with a review link to Google after their visit – this way, genuine and verifiable reviews are created conveniently.
Get a clearer picture of all reviews
Guests who rate your restaurant via resmio share their reviews in your feedback hub.
You can filter online reviews from the past days, weeks, and months to spot trends.
Respond directly to new guest reviews using your feedback manager. Hide negative comments.
Promote your business with authentic guest reviews
Use your guests’ valuable reviews to build an authentic and positive image of your restaurant.
Through resmio, you can obtain feedback automatically and showcase restaurant reviews for your service and cuisine on your website using our feedback widget.
Frequently asked questions and answers about the Feedback Manager from resmio
When guests book online at your restaurant, they provide an email address. Automatically after the restaurant visit, we send a feedback email with a review link to this address.
You decide whether this link leads to the online review via the resmio reservation system with more control or directs straight to your Google business profile. This way, you gain reviews from real restaurant visitors.
People trust people. Since many potential guests rely on online reviews when searching for attractive restaurants in their area, your venue will benefit from having numerous positive reviews.
Authentic guest reviews positively influence the image of your restaurant—and ultimately result in more online reservations. Your restaurant will prospectively reach more guests and achieve higher revenue.
In short, they allow you to advertise with your previously gained guest reviews on your website. resmio’s feedback widget displays either a calculated satisfaction score based on all customer reviews or additional guest comments about their visit. Integration is done via an HTML code. No special technical knowledge is required. We help with the integration for free.
Yes, all online reviews generated via resmio (excluding Google) are collected and clearly sorted in your personal dashboard. In this review overview, you also have the opportunity to respond directly to guest reviews.
Potentially damaging reviews can be hidden upon request. You have full control!
Guest criticism is a proven source to identify opportunities for improvement and deficiencies in the restaurant business. Turn dissatisfied guests into those who recommend you by responding appreciatively to negative reviews and addressing their criticisms. Dissatisfied restaurant visitors feel valued this way and may be convinced to visit your restaurant again.
Gain more recommendations with our Feedback Management Software!
