Keep your guests always and everywhere informed – with SMS notifications!
Send automated booking confirmations and appointment reminders via SMS.
SMS notifications
for guests and staff
Optimize your service and reduce no-shows with SMS notifications
Guests forgetting their table reservations or calling you for a booking confirmation costs you time and money. Our automated SMS notification service helps you keep your expenses as low as possible. Because guests are more likely to read their SMS than emails, you reduce your no-show rate considerably. At the same time, you increase customer satisfaction through the information service that is free of charge for the guest.
Your benefits of the SMS service from resmio
Less idle time, better utilization
With appointment reminders via SMS to a more efficient booking management
Do you still assign service staff to follow up with guests on the phone to confirm reservations? That’s neither a pleasure nor does it increase sales. After all, your staff is then not available for selling on the floor. With confirmation and reminder SMS, you can save this effort in the future and invest the human resources in more meaningful activities. Idle times caused by missing cancellations will be noticeably reduced and your restaurant utilization will be improved.
This is how the SMS service from resmio works
After an online booking or order is received in your account, resmio automatically sends a confirmation SMS to the guest. At the same time, you as the owner (or someone from the team) will receive an SMS on a defined phone number. This way you will not lose track of new table reservations or orders. You decide yourself which message types should be sent!
FAQ on the SMS service
We offer three different types of notifications, each of which you can activate in your resmio account: SMS notifications for waiters (information about reservation processes and about received orders), SMS confirmations for guests (booking and order confirmations) and SMS reminders for guests (notifications sent one day before reservation date).
Booking notifications via SMS are available to customers in the PREMIUM and ULTIMATE plan levels. The SMS service is not available in the free BASIC plan. No SMS notifications can be sent during the 30-day free trial period of resmio.
We use the fair “pay per use” model. This means that with resmio you only pay for the SMS you actually send and thus retain full cost control. We charge 9 cents per SMS. At the end of a calendar month, the sent SMS are charged.
You can limit the amount of money you spend on SMS notifications. In addition, you will receive an automatic email notification when the cost exceeds 25 EUR and 50 EUR respectively. You can also control directly from your resmio account which of our SMS services (SMS notifications for waiters, SMS notifications for guests, SMS reminders for guests) you want to actively use.
Start sending SMS notifications
Text messaging via cell phone is a fast and effective way to notify your guests about their pending reservation or order.
Simultaneously, SMS notification keeps you and your team up to date at all times. This way you can organize your restaurant capacities in an optimal way.
Your short message service via resmio can be customized for your needs. By setting yourself a budget limit, you can keep your expenses manageable.