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Guest Management Software for Restaurants
Manage a centralized guest database and learn more about your customers. Use insights from your guest management software to improve service quality in your restaurant.
Learn the value of your guests with the guest management system
Our guest management system for restaurants helps all service staff to distinguish new customers from regulars. It also warns against unwanted no-shows.
Thanks to the connection to the reservation tool, your guest database grows automatically – and you recognize the value of each guest via reservations, orders, and purchases.
Handy features for optimal guest management
Quick and easy: managing your guest data
resmio enables you to manage and maintain your guest data in no time via the guest management tool.
All contact details land automatically in the clear guest database along with the online reservation. Adjustments and additions are stored with just a few mouse clicks.
Messy notes were yesterday: Don’t lose contact details ever again!
resmio’s practical guest management system makes searching for specific reservations and guests via name, email address, or phone number child’s play.
Go into detailed analysis via the guest file and call up all reservations, orders, and voucher purchases for your respective guest.
Keep your guest list perfectly organized with tags and filters
On request, guests can be grouped with any keywords (e.g., dietary requirements or allergies) to make them easier to find later.
Extensive filter options support you in identifying specific guest groups such as regular customers and no-shows. Create your own filters and build a high-quality guest database.
groupYour guests, your data!
Platform independence
Import of guest data possible
No commission on referred guests
Routine tasks? Your autopilot takes over!
Add your own rules and automatize tasks like assigning guest tags and notes based on your own preferences.
You can choose from various pre-set triggers, conditions, and actions and combine them however you like.
This saves you time and gives you a more efficient guest management system.
Guest data that creates revenue
When guests reserve online, they can sign up for your email newsletter in a privacy-compliant manner. In the guest database, you can filter for verified guests.
Use our integrated email marketing software to send attractive offers to verified guests via newsletter. In this way, you can maximize your restaurant occupancy.
Frequently asked questions and answers about guest management software
The guest management software is your digital guest database. All contact and reservation data are clearly stored here. You can easily search this information, segment it with tags and filters, and, under certain conditions, also use it for email marketing.
The most important advantage is the time savings. All guest data lands centrally in your system, you can conveniently and quickly search for individual guests/reservations. Your service team keeps full overview in every situation.
With individual notes and information on guest preferences, you offer an even more personal service.
Of course! If you are planning a change to resmio, you can easily import existing guest data into resmio. For this, the data must be available in a suitable, tabular format.
In contrast to reservation platforms, exporting guest data is also possible at any time with resmio.
Yes, you can use so-called guest tags for this. Segment your guests according to visit frequency, preferences, or feedback, for example.
You can create your own filter for groups tagged accordingly and then target them via our email marketing software.
Yes, we store guest data in a privacy-compliant manner for a limited time. By default, guest data is automatically deleted after 30 days at the latest. An exception exists if guests have given their consent for data processing for marketing purposes during the online reservation.
Full access to your guest database is already available from the PREMIUM plan. This also applies to advanced functionalities such as the automatic ruleset, for example, to have guest tags assigned automatically.
Extract value from guest data, build sustainable customer relationships!
