Allow guests to be placed on a digital waitlist. Quickly reseat tables with waiting customers, especially in case of last-minute cancellations.
Provide an extra service for guests with the digital waiting list
You are probably familiar with this situation: Guests contact you for a reservation, but there is simply no vacancy in your restaurant at the requested time. If the customer isn’t exactly flexible in his choice of time, you’ve already lost him to competitors. By adding them to your digital waiting list, however, you offer them a real opportunity to book a table later on. Guests are happy about the extra service. And since automated e-mail notifications are sent to guests to confirm or cancel their reservations, your staff will save valuable time!
Your handy Waitlist – everything at a glance
Your backup plan for unexpected cancellations
Fill seats easily & quickly with waitlist
The feature for managing a digital wait list is available for all customers with a PREMIUM plan or higher. Guests and walk-ins can be manually added to or removed from the queue at any time if capacities are limited. Your reservation widget allows guests to conveniently check your available seats. Should everything be fully booked at the desired time, there is still the option to be set on the queue via the widget.
Integrated within your online reservation form
Your waitlist is connected directly to the online reservation form of resmio. If your resources are exhausted for desired times, guests can easily add their contact details to the digital list. In case of a confirmation or cancellation by your team, waiting guests will be notified immediately by email.
Digital waiting list – no more getting bogged down!
Forget about messy paper waiting lists – the resmio digital queuing system gives your service staff more control and flexibility to make the best use of your available table capacity.
Using your resmio reservation book, you have an overview of the capacity utilization at all times and can fill empty seats with waiting guests from the list. The organized overview with contact details, group size and time of the waiting list entry takes a lot of work off your hands.
Don’t miss potential guests
Be one step ahead of your competition! The wait list encourages customers to choose your restaurant instead of going right to the competition. Plus, it gives you a valuable window of opportunity during busy periods, so your employees can easily take advantage of it. As a result, you make better use of available seating capacities while the smooth operation increases the guest satisfaction.