Don’t make hungry guests wait in the entrance area or in front of the restaurant until at some point a table is free. Thanks to the resmio waitlist you avoid a lot of frustration on behalf of your guests since you have a better organisation and management of booking requests.
The digital waitlist function is included for all our customers who have booked at least the premium package without additional fees. Guests and walk-ins can be manually added to or removed from the waitlist at any time in case of limited capacities. Guests can check your capacities via the booking widget at all times. If no seat is available during the desired time there still exists the possibility to put yourself on the waitlist via the widget.
Forget about chaotic waitlists on paper – the digital waitlist gives your service staff an overview, the flexibility and possibilities to use table capacities in a logical way. No matter if walk-ins or guests who conveniently put themselves on the waitlist on the way – the structured listing of waiting guests supports your team to quickly react to short-term cancellations or no-shows.
waitlist for the booking widget, spontaneous walk-ins & requests over the phone
Fully booked? Guests can be put on the waitlist at any time and from everywhere via booking widget
maximum use of table capacities and available resources
automatic notifications via e-mail as soon as the entry on the waitlist is transformed into a reservation
better overview of waiting guests for staff members and flexibility regarding no-shows
less sales loss because of no-shows and maximum use of resources
Be one step ahead of your competitors! The waitlist helps to make restaurant visitors return more often as soon as capacities are actually available once again instead of directly going to your competition. All in all you are using existing table capacities optimally and the smooth processing increases your guests’ satisfaction.