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Contactless guest data acquisition

Put an end to paperwork: the digital guest check-in is more convenient, more efficient and, above all, more secure. Guests only need to scan a QR code to check in and check out after filling in their contact details.

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Comply with privacy rules

All contact data acquired will be stored in your secure database on servers within the EU exclusively for as long as required by data protection law and then automatically removed after the end of the period.

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Fulfill documentation obligation

If the relevant authorities (usually the public health department) request contact data, you can easily export that data from your system for a particular day of the week and send it to the authorities in a timely manner.

Contactless check-in solution for restaurants

The reopening of restaurants during the COVID-19 pandemic is conditional, among other things, on the collection of guest contact data. In addition to the documentation obligation, restaurateurs are responsible for ensuring that the processing of the collected guest data is done in accordance with the applicable data protection regulations.

Play it safe with digital guest registration solution provided by resmio. All contact data stored centrally in your resmio account is kept until the legal retention period expires and is then automatically deleted. At the same time, the check-in process for your guests is as simple as scanning a QR code with their personal smartphone – for a smooth process from submitting the form at the entrance to check-out when leaving.

Benefits and features of our free guest check-in tool

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Self-check-in and check-out (automatic check-out 3 hours after visit if forgotten)

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Customization and export of the QR code as an image file possible (e.g. for embedding on a poster)

export data
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Export of contact data (.csv file) for submission to authorities possible (time period customizable)

Table Ordering
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Linked to your digital menu – guests can view your menu after check-in and place their order

low effort
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Low administrative effort: Quick overview of all guest registrations of the last 4 weeks.

Deletion of data
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Automated deletion of all contact data in the database after expiry of the legal retention period

Guest data management made easy via QR code

The digital check-in process is child’s play for your guests thanks to resmio. Guests scan a QR code on their smartphone without having to install the app and then enter all the necessary contact data in the online form.

A convenient reminder function (optional) with automatic pre-filling of all fields helps speed up guest registration on the next visit. This creates a positive customer experience and ensures an even smoother throughput.

QR Code Self-Check-in-Demo

Guest data collection more transparent and efficient than ever

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Using the clear user interface, you can get a quick overview of all registered guests, including check-in and check-out times.

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Export contact information as a .csv file and share it with, for example, the health department upon regulatory request.

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All saved customer data will be automatically removed from your system after the legal retention period has expired.

Free of charge & universally applicable –
the online guest registration via resmio

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In addition to restaurants, bars and cafes, contactless guest registration solution is also suitable for many other industries such as hairdressers, beauty salons, retail, theaters, gyms and even offices.

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Because the online guest registration form is available in 11 languages, the system remains understandable across national borders.

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To get started, all you need is a free resmio account that you can access from any device with an Internet connection. There is no need to download any software.

Switch to the guest check-in solution via QR code today

Support resmio Icon

Free support

We are there for you on the phone, by mail and live chat! You can find many manuals in our help section.

Product Training resmio

Product training

Our team will help you to setup and customize resmio for your business.

Data Privacy resmio

Data privacy

General Data Protection Regulation (“GDPR”) compliant storage of guest data on secure servers in the EU.

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