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General information about resmio
resmio provides you with an online reservation system software for your restaurant that allows you to manage all reservations received in your restaurant quickly and easily. How does this works? Quite simply, first you register with resmio . Then set up your profile, by specifying when and how many people can reserve and whether you want to confirm the reservation manually or automatically. It takes no more than 5 minutes. Then you add the resmio reservation widget to the website and Facebook page of your restaurant. All reservations received on these pages are automatically saved in the virtual reservation book.
Benefits for guests
The guests of your restaurant save time with resmio because they can book a table with a few clicks on their computer, tablet or smartphone. Anyone who makes a booking, specifies when and how many people want to eat in your restaurant. So that you know who has reserved and to whom you can turn to with questions. You will receive with each reservation a name, e- mail address and the telephone number of the guest. Reservations are confirmed either automatically or manually – whichever you prefer.
Benefits for restaurateurs
As the owner of a restaurant, you benefit from the many features of our reservation software and can safely accumulate guest data – because they belong only to you! Another key feature of our system is the cloud-based reservation book . You can manage and view all reservations on your computer, your tablet or smartphone anywhere, anytime. Incoming entries are saved automatically and in real time in one place. Reservations received over the phone can be simply added manually. Thanks to well laid out daily, agenda and weekly views, you keep track of all the inputs. You determine how many reservations can be received through resmio and when your guests are welcome to make your reservations. If you want to open up, for example, more tables , change the capacity under “reservation settings” . Such changes can be made at any time – if you want hourly. Moreover, resmio is the only reservation system that allows “dynamic pricing”. Behind this phrase lies a marketing strategy that can bring more guests to your restaurants in off peak hours. With dynamic pricing you can adjust your prices for guests that are willing to come when your business is not so busy. With the “dynamic pricing” you can attract flexible guests off-peak hours and have more space if the shop is buzzing.
Customer database for your restaurant online marketing
With our customer database you will always know exactly who your guest is. The guests will be automatically divided into groups of customers. A guest who booked often , so is already a regular customer, is assigned to the group ” regular customers” . “Absent customers” are those who no longer reserved for three months. In order to have an overview of who has ever failed to appear without canceling, we have set up the group of “no shows” . At a glance you can also see who has reserved and then cancelled and who is interested in offers of your restaurant . Thus, the resmio customer database is your key to effective online marketing and starting point for long-term customer loyalty. Your promotions accessible only to guests who are interested with high probability.
Statistics of the reservation system
The statistics dashboard is a valuable tool to survey daily, weekly and monthly trends of your reservations . A diagram shows clearly when many and when only a few reservations were received. You’ll also learn there, if your guests have booked through your web or Facebook page or via a resmio partner sites.