Corona support package

Digitize your restaurant with our powerful tools, attract more customers and boost your sales!

You have the will to do it and we have the right tools for it!

resmio supports you during the corona crisis: With our ordering and ticketing system, you will remain profitable and secure for the future.

The corona crisis is extremely challenging for restaurant owners. By digitizing your business, you will overcome those challenges. resmio offers you the tools you need.
Allow your guests to order food online for pick-up and delivery using the digital menu. Sell vouchers and coupons, so guests can support your restaurant. And don’t forget to stay in touch with your guests on all relevant channels – get inspired by our ideas!

ORDERING

Sell your dishes for pick-up and delivery conveniently online via the digital menu. Integrate the ordering service on your website and share it on social media.

VOUCHERS

Enable your guests to purchase tickets, coupons and vouchers online, which they can redeem once the crisis subsides. #supportyourlocal

RESERVATIONSYSTEM

Manage reservation times and table capacities, enter guest data and more. With resmio - the reservation and management system - you can fulfill strict requirements during the crisis and nevertheless attract more guests.

Takeaway & delivery service for your restaurant

The ordering system with pick-up and delivery function is within in a few minutes ready to go:

  1. Create a free resmio account.
  2. Create the digital menu including your dishes and activate the ordering function.
  3. Integrate the menu on your website and share it as a link on your social media channels, done!

That way, you will increase sales with your takeaway offer! The setup is free of charge. We only charge a 4-percent commission for each order.

Our free service during the Corona crisis
We create your menu with up to 50 individual dishes in resmio!

Stay independent with your own delivery service

You want to offer your own delivery service? resmio can help you: Sell food and drinks online for delivery through the digital menu. The integrated delivery function allows you to define conditions like exact delivery areas, the minimum order value and delivery times for orders, according to your restaurant capacities.

Boost your sales, give guests the opportunity to buy vouchers!

Due to exit restrictions, most tables in your restaurant remained unoccupied. Selling tickets, coupons and vouchers to your (most loyal) guests can at least partially compensate for lost sales and help you to bear running costs.

Our tip: Offer attractive packages and discount promotions (e.g. 20% off Sunday brunch, 3-course menu). Keep the purchasing process and redemption conditions as simple as possible.

Gutschein feature

These restaurants are already using our ordering system successfully!

Be part of it, join resmio – free of charge & without any obligations.

We are here to support you!

If there is anything we can help you at this difficult time please contact our support team. Our service is still available as usual, Monday to Friday from 9 a.m. to 8 p.m.!

Communicate your actions!

Let’s start with the most important thing: Don’t wait for your guests to contact you or stumble across your website. Instead, focus on active engagement with your customers.”

Inform guests about your changed offer - maybe with a catchy slogan (“We deliver, you enjoy your meal: Get your favorite burger at home!”). Ask for support (#supportyourlocal), but don't forget to share what you’re offering in return.

Actively guide guests to your offer by posting a link to your digital menu or by providing a phone number for ordering services. Use WhatsApp as an additional channel to enable even more customers to order food.

Summarize your new order and payment process in a short post. Instead of using only a text, you can create a nice infographic or even a video. It’s not so important that your text, image or video meets professional standards.

Communication is not a one-way street. So please don’t forget to answer questions of your guests on facebook, instagram and other social media channels. Be always polite and respectful.

How to get the most out of your online channels

Google My Business

➥ Make sure to adjust opening times in your business profile to the current circumstances.

➥ Enter the URL to your takeaway or delivery service in your business profile under “Info” → “Menu link”

➥ Use the “posts” feature to promote your takeaway offer

Instagram

➥ Keep your followers informed about your restaurant offer via the “Stories” feature; post e.g. photos of your most delicious dishes, give them a glimpse behind the scenes (show how your team is fully committed to your guests)

➥ Ask your guests to post a photo of the dishes you have delivered and tag your Instagram profile with @YourAccount - this will make the guest's followers aware of your restaurant.

Facebook

➥ Post regularly, around 2-3 posts per week. Use meaningful photos, keep your posts short (posts with 50 characters in length generally achieve more engagement)

➥ If possible, share a link to your digital menu

➥ Make changes to your services (currently only possible via the Facebook app under “page settings” > "Update page info"> "opening times")

➥ Share your offer in suitable Facebook groups (Support your Local ...) in order to reach potential guests in the area

Newsletter

➥ Your e-mail newsletter subscribers are usually your most loyal customers. Show them that you care and provide exclusive benefits such as special discounts.

➥ Show your subscribers how they can support you in the current situation, e.g. through buying vouchers. Remember to lead them to your digital menu by providing a link. Use a clear call-to-action (e.g. button) in your mail.

➥ Not all emails are opened by your subscribers, so send a short reminder (approx. 1 week after the first mail). Nobody likes spam, so be sure to stay within the limits.

Menu